Claiming Against Homeowners’ Insurance

24/04/2009

When you purchase a homeowners’ insurance policy you are protecting what is likely the greatest physical asset that you have. You hope that you will never have to use it but while it is not likely, things do happen that cause you to have to go to your insurance company and make a claim. Whether it is damage that needs to be repaired or contents that need to be replaced due to damage or theft, you need to know a few things about the claim process. If you take steps before something happens you will find it much easier to deal the insurer when the time comes. Next suppose that you have an appliance fail in some way and it floods part of your house. This is often covered. If you have a dishwasher or a washing machine and the unit causes flooding in the house most companies will cover the damage caused by such an event. It should not be assumed that the insurance company will pay every time; if they determine that the appliance was not maintained or was extremely old or not in good working order your claim might be denied.

The most contentious issues when claiming against a homeowners’ policy are the issues of the value of the belongings or the home and the actual ownership of those items. Many times when a claim is made there is not suitable evidence available to the insurer to decide that you did own everything that you are claiming for and that they belonged to you. If you have some things in place before the damage or loss happens you will be better off. Whenever you can, save receipts from any items that you have purchased so that they can be used for claim. Having a paper trail of purchases is a big plus when it comes to claiming. This includes check stubs, credit card slips, invoices or purchase orders. If you have photographs this will help as well. It is even better if you have a photograph with yourself or a family member in the shot. It will be much easier to claim ownership that way. Any paperwork that you can keep will help; registrations, warranty cards, instruction manuals and shipping receipts will all help you to provide the evidence you need to make sure those items are reimbursed.

You can also use the testimony of people that have seen or have knowledge of your ownership of different items. If you have recently moved, the moving company may have a detailed listing of the furniture as they often make a list for insurance purposes. If you have recently had repairs done to an appliance or electronics then these companies may prove helpful in the claim process. While not as concrete, the testimony of neighbors, friends or relatives can also attest to your ownership of an item. The bottom line is that the more paperwork and the more witnesses you have to owning an item and the condition of that item the better.

There are different types of coverage depending on your insurance company. Sometimes you will get the full replacement value and sometimes you will get the current determined value of the item. You may be spending a lot of time with an insurance appraiser when you make a claim, try your best to give as much information and make their job as easy as possible; it will be in your best interest.

The most important thing you can do is to have all of this information available and secure before something happens. Scrambling after the fact will mean you get less from your claim and you will spend more time in the end trying to get reimbursed.